Your questions allow us to enrich this page. Below are the most frequently asked questions.
If you cannot find your answer there, please contact us. We will respond to you quickly.
The cushions are made of an assembly of fabrics and wools of different compositions. Some are hand or machine washable, others are not. In general, we recommend a gentle dry cleaning and above all, to ask your dry cleaner for advice. If in doubt, do not hesitate to ask via the contact form. We will respond to you quickly.
Cushions and textile paintings: The principle being that each product is unique, we necessarily introduce a variant that makes this product yours. But insofar as we have in stock the materials necessary to re-edit the product, we will be able to create a « false-twin ». If necessary, we can offer you alternatives that will come as close as possible. Steel totems: they are produced individually, or in a number of limited and numbered copies. Contact us.
RAKU pieces: they are all handmade. It is impossible to obtain the exact same result twice. On order, we can approach it to the best of your expectations.
Wooden sculptures: they are made by hand and the result depends on the wood used. It is impossible to obtain the same result twice. On order, we can approach it to the best of your expectations. Contact us.
All of our creations (with some exceptions) can be viewed at our workshop in Andernos-les-Bains. Please contact us to make an appointment.
Most of the fillings of our cushions are 100% polyester (silicone hollow fibres), with firm comfort.
The envelope is zipped and allows you to add or remove material depending on the desired fit. We offer a few models whose filling is made up of 100% white duck feathers of French origin, guaranteeing flexibility, comfort and an excellent return to initial swelling.
The cover is in percale and ensures resistance and stability over time. All the interiors are washable at 30°, air drying (tumble dryer prohibited).
When we organize private sales or other events offering you discounts or advantages, you are informed via the site, or by our Newsletter, if you have subscribed to it.
If you wish to buy several cushions, please contact us by email or telephone and we will study a price accordingly.
A tailor-made confection supposes an exchange, and the establishment of a project. The deadline is about 2 working days for this step. Then, we launch the confection, which requires 2 to 4 days on average (depending on our schedule and the number of pieces ordered). In all cases, we commit to a postage delay.
The cushions are sent in parcels followed by the Post Office. Heavier or fragile objects are entrusted to a carrier. The delivery times are therefore those of the Post Office or the carrier. We will let you know by email when confirming the order. Once entrusted to the carrier, we decline all responsibility for any delays in delivery, but we will always do our best to inform you and satisfy you.
It’s possible. Contact us by email to make the request and we will do our best to satisfy you.
Unless there are exceptions (contact us), we do not do this because we do not have enough fabric for this, our pieces being unique and our fabrics rare.
We create unique prints and manufacture them on demand. You have a project ? we determine together the visual that suits you, offer different qualities of fabric (cotton canvas or polyester blend, linen, velvet, vinyl…). An estimate is established before any decision. A deposit with the order is requested.
This is of course possible, by appointment. In this case, the delivery costs (if you had already paid them) would be refunded to you.
